What he means is that the outcomes we get in business and life are the result of our belief system and what we focus on each day, not in what others say and do that might affect us For instance, if you’re an agent that focuses on scarcity and lack, then your business is often plagued by a shortage of leads, a scant number of sales and little to no cash flow. If you’re an agent that focuses on abundance and opportunity, then you’ll always seem to have enough leads, consistent sales and enough money to grow your business and enjoy your life… ...even when there appears to be no leads, no sales and not enough money. If you’re an agent who identifies with the second example we listed here, then you’re what we call a Market Maker and you’re of the mindset that you can make things happen in your business no matter what the circumstances seem to be at the time.“Life happens from us and not to us.”